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IBM C4090-971 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Storage Networking | - SAN infrastructure
|
| IBM Storage Portfolio Fundamentals | - IBM storage product families
|
| Business Continuity and Data Protection | - Availability and recovery solutions
|
| Installation, Support, and Troubleshooting | - Technical support practices
|
| Storage Virtualization and Data Management | - Virtualization technologies
|
IBM Enterprise Storage Technical Support Sample Questions:
1. What is the next step for a failed installation of an IBM TS4500 where there have been I/O errors that prevent placing the library into production even after replacement of multiple parts and verification of configuration definitions?
A) Escalate the issue through the compliant process (critsit) and explain this process and next steps to the customer.
B) Perform an in-depth problem analysis and follow up with appropriate actions to resolve the issue.
C) Conduct a workshopwith customer system administrators and IBM technical fieldsupport representatives to jointly resolve the problem.
D) Facilitate a meeting with IBM and customer executives to discuss available options to resolve the situation.
2. A customer's current storage environment includes both a 12 module XIV Gen3 and a DS5300 with 12 expansion drawers. The customer wants to migrate all workload from the DS5300 to the XIV.
Which two actions should the solution architect perform first? (Choose two.)
A) Migrate the DS5300 to the XIV using an IBM SAN Volume Controller with IBM Spectrum Virtualize software.
B) Collect DS5300 performance data and model the workload on a 12 module XIV.
C) Migrate the DS5300 workload to the XIV using XIV migration capability.
D) Collect DS5300 and XIV performance data and model the cumulative workload.
E) Gather and analyze capacity requirements and usage using the DS5300 and GUI.
3. Which IBM Storage System can be directly attached to an IBM i partition on a POWER System?
A) IBM XIV
B) IBM DS8870
C) IBM FlashSystem 840
D) IBM FlashSystem 820
4. Which upgrade is possible for a customer with IBM FlashSystem 840?
A) Systems purchased with eight 2 TB flash modules can be expanded to twelve 2 TB flash modules.
B) Systems purchased with eight 4 TB flash modules can be expanded to twelve 2 TB flash modules.
C) Systems purchased with eight 2 TB flash modules can be expanded to twelve 4 TB flash modules.
D) Systems purchased with eight 4 TB flash modules can be expanded to twelve1TB flash modules.
5. What should a storage specialist do to verify that a heterogeneous solution is supported by IBM?
A) Consult the installation guide
B) Check Systems Storage Interoperation Center
C) Verify the solution using IBM Red Books
D) Perform a proof-of-concept
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A,C | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: D |

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