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IBM C9020-463 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: DS8000 Architecture and Hardware | 22% | - Connectivity and I/O interfaces - RAID and tiered storage concepts - System models and components - Cache and non-volatile storage |
| Topic 2: Configuration and Management | 28% | - DS8000 Storage Manager GUI - Volume allocation and extent pools - DS CLI command interface - Security and encryption - Easy Tier and storage optimization |
| Topic 3: Copy Services and Business Continuity | 15% | - Consistency groups and replication - High availability and disaster recovery - FlashCopy, Metro Mirror, Global Mirror |
| Topic 4: Planning and Installation | 25% | - Solution sizing and configuration - SAN and host connectivity design - Capacity and performance planning - Licensing and feature activation |
| Topic 5: Monitoring, Troubleshooting and Support | 10% | - Problem determination and diagnostics - Performance monitoring and reporting - Firmware updates and maintenance |
IBM System Storage DS8000 Technical Solutions Sample Questions:
1. Which feature of the IBM DS8870 will provide a customer with continuous availability with no outage in a single site?
A) Metro Mirror
B) Global Mirror
C) HyperSwap
D) Multi-target PPRC
2. What is a feature of the DS Storage Management?
A) It can be ordered installable as a VMWare (ESX) appliance.
B) It can be ordered to be installed in 1U of rack space.
C) It is accessed via a web browser on the customer network.
D) It is included as part of TPC.
3. A customer is comparing the storage offerings between IBM and Fujitsu. The main criteria in the comparison is fully automated sub-LUN storage tiering. Fujitsu is offering its ETERNUS DX8700 S2 withFlexible Tier.
Which competitive storage solution should be proposed for this bid?
A) IBM DS8870 with TPC, which includes comprehensive storage resource management
B) IBM FlashSystem 900, which includes Flash technology
C) IBM DS8870, which includes the Easy Tier function with its base software
D) IBM XIV with a demonstration of its grid architecture
4. Which IBM storage solution has a competitive advantage over the Fujitsu ETERNUS DX8700 S2 for a customer that has three sites and requires replication?
A) IBM SVC DH8 with replication to an IBM Storwize V7000
B) IBM Storwize V7000 with native IP replication
C) IBM DS8870 with Metro/Global Mirror function
D) IBM DS8870 with SVC and stretch cluster
5. A customer is trying to determine how to set up the correct order of who gets notified when a problem occurs with the customer's IBM DS8870.
Who sets the customer preferences for remote support?
A) The IBM installation personnel from the installation worksheet
B) The IBM service representative from the customer worksheet
C) The IBM sales representative from the order worksheet
D) The IBM support personnel from the call menu worksheet
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: B |
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