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IBM C9020-463 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Monitoring, Troubleshooting and Support | 10% | - Problem determination and diagnostics - Performance monitoring and reporting - Firmware updates and maintenance |
| Topic 2: Copy Services and Business Continuity | 15% | - Consistency groups and replication - High availability and disaster recovery - FlashCopy, Metro Mirror, Global Mirror |
| Topic 3: Planning and Installation | 25% | - Solution sizing and configuration - SAN and host connectivity design - Capacity and performance planning - Licensing and feature activation |
| Topic 4: Configuration and Management | 28% | - DS8000 Storage Manager GUI - Volume allocation and extent pools - DS CLI command interface - Security and encryption - Easy Tier and storage optimization |
| Topic 5: DS8000 Architecture and Hardware | 22% | - Connectivity and I/O interfaces - RAID and tiered storage concepts - System models and components - Cache and non-volatile storage |
IBM System Storage DS8000 Technical Solutions Sample Questions:
Which feature of the IBM DS8870 will provide a customer with continuous availability with no outage in a single site?
- A. Metro Mirror
- B. Global Mirror
- C. HyperSwap
- D. Multi-target PPRC
Correct Answer: B 🗳️
What is a feature of the DS Storage Management?
- A. It can be ordered installable as a VMWare (ESX) appliance.
- B. It can be ordered to be installed in 1U of rack space.
- C. It is accessed via a web browser on the customer network.
- D. It is included as part of TPC.
Correct Answer: A 🗳️
A customer is comparing the storage offerings between IBM and Fujitsu. The main criteria in the comparison is fully automated sub-LUN storage tiering. Fujitsu is offering its ETERNUS DX8700 S2 withFlexible Tier.
Which competitive storage solution should be proposed for this bid?
- A. IBM DS8870 with TPC, which includes comprehensive storage resource management
- B. IBM FlashSystem 900, which includes Flash technology
- C. IBM DS8870, which includes the Easy Tier function with its base software
- D. IBM XIV with a demonstration of its grid architecture
Correct Answer: C 🗳️
Which IBM storage solution has a competitive advantage over the Fujitsu ETERNUS DX8700 S2 for a customer that has three sites and requires replication?
- A. IBM SVC DH8 with replication to an IBM Storwize V7000
- B. IBM Storwize V7000 with native IP replication
- C. IBM DS8870 with Metro/Global Mirror function
- D. IBM DS8870 with SVC and stretch cluster
Correct Answer: C 🗳️
A customer is trying to determine how to set up the correct order of who gets notified when a problem occurs with the customer's IBM DS8870.
Who sets the customer preferences for remote support?
- A. The IBM installation personnel from the installation worksheet
- B. The IBM service representative from the customer worksheet
- C. The IBM sales representative from the order worksheet
- D. The IBM support personnel from the call menu worksheet
Correct Answer: B 🗳️
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